Privacy Policy

Introduction

Coconut Tree Software, Inc. ("we," "us," or "our") operates the website ctreesoft.com. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you visit our website, use our applications, or interact with our services, including any features that integrate with third-party platforms such as LinkedIn.

Information We Collect

We may collect the following types of information:

Information you provide directly: When you use our contact form, schedule a consultation, or create an account, we collect your name, email address, and optionally your phone number, along with any message content you submit.

Information collected automatically: We use standard analytics tools to collect usage data such as pages visited, time spent on site, referring URLs, browser type, device type, and approximate geographic location based on IP address.

Information from third-party platforms: When you authorize our application to access your LinkedIn account or other third-party platforms, we may collect profile information (such as your name, headline, profile URL, and profile picture), organization and page data you manage, and content or engagement metrics associated with posts you have authorized us to manage. We only access information that you have explicitly authorized through the platform's permission flow.

How We Use Your Information

We use the information we collect for the following purposes:

Service delivery: To respond to your inquiries and consultation requests, provide the services you have requested, and manage your account.

Third-party platform integrations: To perform actions you have authorized on platforms such as LinkedIn, including managing community pages, publishing content, and retrieving analytics on your behalf.

Website improvement: To analyze website traffic and performance through analytics tools and improve our website and services based on usage patterns.

Communication: To communicate with you about our services when you have contacted us first or when necessary for service delivery.

Third-Party Platform Data (Including LinkedIn)

When you connect a third-party account (such as LinkedIn) to our services, the following applies:

Scope of access: We only request the minimum permissions necessary to provide the features you use. We will clearly describe what permissions are needed before you authorize access.

Purpose limitation: Data obtained from third-party platforms is used solely to provide the services you have requested. We do not use this data for unrelated purposes such as advertising, building user profiles for resale, or training machine learning models.

No unauthorized sharing: We do not sell, license, or distribute data obtained from third-party platforms to any third parties. We do not share this data with data brokers, advertising networks, or any party not directly involved in delivering our services to you.

Storage and security: Third-party platform data is encrypted in transit and at rest. Access tokens are stored securely and are never exposed in client-side code or logs.

Revocation: You may revoke our access to your third-party accounts at any time through the platform's settings or by contacting us. Upon revocation, we will promptly delete all data obtained from that platform unless retention is required by law.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited information with service providers who help us operate our website and deliver our services, including Formspree (contact form processing), Google Analytics (website analytics), and cloud infrastructure providers (data hosting). These providers are bound by their own privacy policies and data processing agreements, and only receive the minimum information necessary to perform their services.

We may disclose your information if required to do so by law or in response to valid legal process, such as a subpoena or court order.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Specifically:

Contact form submissions: Retained for up to 2 years after your last interaction with us, then deleted.

Third-party platform data: Retained only while your account is active and connected. Upon disconnection or account deletion, this data is deleted within 30 days.

Analytics data: Aggregated analytics data is retained in accordance with our analytics provider's policies and does not contain personally identifiable information.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

HTTPS/TLS encryption for all data in transit. Encryption at rest for stored personal data. Regular security reviews of our systems and processes. Access controls limiting employee access to personal data on a need-to-know basis.

No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you in accordance with applicable law.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: You may request a copy of the personal data we hold about you.

Correction: You may request that we correct inaccurate or incomplete personal data.

Deletion: You may request that we delete your personal data, subject to any legal retention requirements.

Portability: Where technically feasible, you may request your data in a structured, commonly used, machine-readable format.

Withdrawal of consent: Where processing is based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, contact us at info@ctreesoft.com. We will respond to your request within 30 days.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies for analytics and functionality purposes. These include:

Essential cookies: Required for basic website functionality.

Analytics cookies: Used by Google Analytics to understand how visitors interact with our website. These cookies collect information anonymously.

Marketing pixels: We use the LinkedIn Insight Tag to measure the effectiveness of our LinkedIn campaigns. This tag may collect data about your visit, such as the URL, referrer, IP address, device and browser characteristics, and timestamp. This data is encrypted, anonymized within seven days, and the anonymized data is deleted within 90 days. You can opt out of LinkedIn tracking at LinkedIn Guest Controls.

You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website and services after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data rights, please contact us at info@ctreesoft.com.

Coconut Tree Software, Inc.
Las Vegas, NV
(725) 373-9885